Forum Discussion

tombailey's avatar
tombailey
Experienced User
2 years ago

Stock Alert Shows Non Inventoried Items

Our stock alert tab shows some items that are non-inventoried. I don't think this should be happenning.   I've read other support notes for the stock alert tab and understand to make "minimum stock...
  • Sean_DC's avatar
    Sean_DC
    2 years ago

    Hi tombailey 

     

    Thank you for posting. If you have orders pending, you will have to delete them or convert them to invoices so that the item will be removed from the To Do List window or stop getting stock alerts.

    To check further, you can do the following steps: 

    1. Navigate to Inventory >> Item Lists
    2. Click on the item
    3. Select Buying Details tab.
    4. Click into the Minimum Level for restocking Alert, highlight the value, and select Delete on the keyboard  

     

     


    Please feel free to post again. I'm happy to assist further.
     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

     

Sean_DC's avatar
Sean_DC
Former Staff

Hi tombailey 

 

Thank you for posting. If you have orders pending, you will have to delete them or convert them to invoices so that the item will be removed from the To Do List window or stop getting stock alerts.

To check further, you can do the following steps: 

  1. Navigate to Inventory >> Item Lists
  2. Click on the item
  3. Select Buying Details tab.
  4. Click into the Minimum Level for restocking Alert, highlight the value, and select Delete on the keyboard  

 

 


Please feel free to post again. I'm happy to assist further.
 

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

 

tombailey's avatar
tombailey
Experienced User
2 years ago

Thanks for confirming this Sean. 

It would be very useful if there was some kind of extra option for the list (something like a tick box for whether the item shows in the stock alert or not). 

 

On a slightly different note, its great to see how fast "Reorder low stock items" opens in the web app - "stock alert" in the accountright software is very laggy for us.

  • Sean_DC's avatar
    Sean_DC
    Former Staff
    2 years ago

    Hi tombailey 

     

    You're very welcome. I do think that it would be a helpful feature to have that tick box. You can submit this idea to our Product Ideas Board to let our team know of your suggestions. Also, I would recommend that you Clear your AccountRight Cache if you're experiencing lags. This could help the system to load faster. 

     

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