Forum Discussion
Hi Wyalkatchem
Did you get any further with the Discount?
I have just had several emails and conversations with MYOB and it appears that when we went from the expensive desktop version to the cheaper cloud version we had a Version 2 agreement. Apparently we need a Version 1 agreement to receive the discount. To get a version 1 agreement we have to get a new serial number (Read new MYOB) and mannually upload data into that new online platform and manually transfer all the attachments. Not very happy MYOB
- Earl_HD10 months agoMYOB Moderator
Hi WildflowerWA,
Thank you so much for your post and welcome to the Community Forum!
I'd be glad to take a look at this for you. I've sent you a private message to gather more information that will help us on resolving this issue. Kindly check your inbox.
Looking forward to hearing from you soon!
Regards,
Earl - Earl_HD10 months agoMYOB Moderator
Hi WildflowerWA,
I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.
Regards,
Earl- wenlow10 months agoContributing Cover User
Hi Earl
It would be great if you could help. I am not sure if you understand the issue. Myob says that I can certainly have the discount however I would have to start a brand new account/file and mannually transfer my data over to that new account. Cheers Wendy
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