Forum Discussion

Wyalkatchem_crc's avatar
Wyalkatchem_crc
2 years ago

Subscription Discount for NFP

Why is it so hard to find any way of contacting someone regarding accounts so annoing!     We are a NFP organisation - we used to get a discount and now are no longer getting the discount, our subs...
WildflowerWA's avatar
WildflowerWA

Hi Wyalkatchem

Did you get any further with the Discount? 

 

I have just had several emails and conversations with MYOB and it appears that when we went from the expensive desktop version to the cheaper cloud version we had a Version 2 agreement.  Apparently we need a Version 1 agreement to receive the discount.  To get a version 1 agreement we have to get a new serial number (Read new MYOB) and mannually upload data into that new online platform and manually transfer all the attachments.  Not very happy MYOB  

Earl_HD's avatar
Earl_HD
MYOB Moderator
11 months ago

Hi WildflowerWA,

I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

Regards,
Earl

  • wenlow's avatar
    wenlow
    Contributing Cover User
    11 months ago

    Hi Earl 

    It would be great if you could help.  I am not sure if you understand the issue.  Myob says that I can certainly have the discount however I would have to start a brand new account/file and mannually transfer my data over to that new account.  Cheers Wendy 

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      11 months ago

      Hi wenlow,

      Thanks for reaching out, I've sent you a private message. Kindly check your inbox. 

      Regards,
      Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.