Forum Discussion

Experienced User

2 years ago

Supplier invoice is prefilled from an InTray document not picking up duplicates

Hi Myob Ihave found that when a supplier invoice is prefilled from an InTray document, the supplier invoice number isn’t checking to see if its already been used. I don't think the “Warn for dup...

Genreve_S

MYOB Moderator

2 years ago

Hi Diamond0 and Don_Davis,

Thanks for posting your concerns in the forum.

I could understand the need to have all bills have a unique transaction number. In my understanding, creating a bill from the Intray window would route you to the same window when creating a bill without any Intray documents. The transaction number in that window is auto-filled and will follow a sequence unless changed. May I get you to attach a screenshot of this in your next response for us to investigate (duplicate transaction number bills)? Any additional information will be much appreciated.

We look forward to your response.

Thanks,

Genreve

Diamond0
Experienced User
2 years ago
Genreve_S Can you please complete a test and but in the same bill twice using the intray and you will see there is no warning that they are duplicates.
- Genreve_S
  MYOB Moderator
  2 years ago
  Hi Diamond0,
  
  Thank you for your response and for pointing out the issue.
  
  I believe we are referring to the Supplier Inv Number instead of the purchase number. I am sorry for the confusion. Unfortunately, the application does not have a way to detect duplicates for Supplier Invoice Numbers. It only allows to detection of duplicates for Purchase numbers.
  
  I could understand how there are a lot of use cases where duplicate Supplier Inv Number alerts would be useful. Rest assured we will raise this to the development team as a suggestion.
  
  Thanks,
  
  Genreve