Forum Discussion
SamaraM
2 years agoFormer Staff
Hi beauelec1
Welcome to the Community Forum. I recommend clearing the browser cache which can resolve some odd behaviour by getting the system to completely refresh the information: Clear my cache.
If that does not resolve your issue, could you reply with the last 4 digits of your Serial Number and some more context on what is occurring (including a screen shot of any error you receive error message you receive) so I can investigate further?
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.