Forum Discussion

FlashRoof's avatar
FlashRoof
Contributing User
5 years ago

times outs during report loading

like every one else, we too are also having constant time out issues when running sales reports etc. the database is about 500mb its several years worth of sales.   several updates back it became...
  • Neil_M's avatar
    5 years ago

    Hi FlashRoof 

     

    You can find the timeout extender on this post - AccountRight Timeout Extender. This is designed to extend the amount of time AccountRight allows before producing the timeout error. Do note that this will need to be allied to all computers accessing the company file.

     

    If you were still receiving timeout errors after applying the timeout extender, its worth trying the report on the computer hosting the file. If this still produces an error then the next step would be to reduce the amount of data being processed, such as a reduced date ranger for the report.