Forum Discussion

someone's avatar
someone
Trusted Cover User
3 years ago

To Do List Accounts Receivables shows $0.00 balance invoices

Need to revive this old issue, as it is causing problems with statements.   The responses from the original post https://community.myob.com/t5/AccountRight-Sales-and-purchases/To-Do-List-Accounts-R...
  • someone's avatar
    someone
    3 years ago

    Hi Tracey_H 

    Thanks for the reply and the details of the PM.

     

    Earlier today I adding a payment for the $0.002, but the UI didn't appear to allow it.

     

    Have just tried it again using the following steps and this appears to have worked:

    • Use the calculator UI to add the 3 decimal places in both the Amount Received and Amount Applied
    • Needed to also check the "Include Closed Sales" checkbox as this screen considers the sales as Closed

    Consider this now closed.