Forum Discussion

atholpk's avatar
atholpk
Experienced Cover User
3 years ago

Transfer from deposits MYOB did the duplicate entry, how to fix

Hi All,   Just found this strange issue:   MYOB did 'transfer from deposit' entry twice as per below screenshot, causing that a credit for this supplier?   How can we solve the issue?   I ran...
  • SamaraM's avatar
    3 years ago

    Hi atholpk 

     

    Apologies for the delay in reply. It does look incorrect with the additional lines. However as these extra lines were part of a Purchase Order being converted to a Bill, it may not be possible to simply delete them.

     

    For me to investigate further, are you able to send the product Serial Number, Company File Name and forward a screenshot by Private Message?

     

    Resolved via PM and sent for repair - 24/8

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.