Forum Discussion

Steve_Smith's avatar
Steve_Smith
Contributing User
2 years ago

Turning off automatic invoice reminders

We would like to turn off ALL automatic invoice reminders that are sent out to our customers. I have done some of my own research about this, and believe I have found the answer. Can someone let me k...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi Sam_P,

     

    Thank you for your response. I understand that you're having difficulty accessing your invoice reminder. I appreciate your patience regarding this matter. I'd like to help you with this. Usually, the possible cause of the blank screen when accessing the invoice reminder is the internal preference selected in Internet Explorer.

     

    To access the Invoice reminder through the AccountRight browser version, kindly go to your business name at the top right-hand corner of your screen. Select Sales Settings >> Reminders >> Reminder Settings. Please refer to the following screenshot below:

     

    Please let me know if you have further questions about this. I'm happy to assist.

     

    Cheers,

    Princess