Forum Discussion

Eliane's avatar
Eliane
Trusted Cover User
5 years ago

Turning Order into Bill Error

I have an Item PO, which now I want to turn to Bill. Some items are to be backordered, I have adjusted the quantities to reflect the backorder under Bill, Received & Backorder columns, the value of t...
  • Eliane's avatar
    Eliane
    4 years ago

    If anyone goes through this issue in the future, I found the answer myself.

     

    As it turned out, the bill was not ticked GST inclusive (it doesn't have to be, MYOB please fix this).

     

    But after reading this post: https://community.myob.com/t5/AccountRight-Sales-and-purchases/Unbalanced-Transaction-when-trying-to-record-a-purchase/td-p/447263 I decided to tick it and to manually enter the values, even though they were already there. When I manually entered the values while Tax Inclusive was not ticked - it didn't work, it only worked when I ticked it.

     

    Done, I have backorder and hopefully no more issues when I receive the bill for it.

     

    Thanks,

     

    Eliane

Eliane's avatar
Eliane
Trusted Cover User

Jesh_D  

 

Anyone know how to fix this problem? I'd like to record the PO as a bill.

 

Thanks!

Eliane's avatar
Eliane
Trusted Cover User
4 years ago

If anyone goes through this issue in the future, I found the answer myself.

 

As it turned out, the bill was not ticked GST inclusive (it doesn't have to be, MYOB please fix this).

 

But after reading this post: https://community.myob.com/t5/AccountRight-Sales-and-purchases/Unbalanced-Transaction-when-trying-to-record-a-purchase/td-p/447263 I decided to tick it and to manually enter the values, even though they were already there. When I manually entered the values while Tax Inclusive was not ticked - it didn't work, it only worked when I ticked it.

 

Done, I have backorder and hopefully no more issues when I receive the bill for it.

 

Thanks,

 

Eliane

  • Jesh_D's avatar
    Jesh_D
    Former Staff
    4 years ago

    Hi Eliane 

     

    I do apologise for not responding sooner. The post you had found was my next point of call, so I am glad that it has worked and that the error is resolved. If, however, this pesky error comes back please do let us know and will take another look at it.

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