Forum Discussion

yu9's avatar
yu9
3 years ago

unable to delete a transaction

I cannot use delete payment function since yesterday, I already disable "Transaction can't be changed ' in preferences-security bar. The arrow shows in blue as well.   What else do I need to do? ...
  • Nansco_08's avatar
    Nansco_08
    3 years ago

    Oh I see. Is the user log on you using an administrator account?

     

    Administrators can set previledges for its users. I might not have permission to delete that's why it is greyed out.

     

    You will need the administrator to change your user settings to give you permision.

yu9's avatar
yu9

Yes, it was applied to an invoice. But not only this one, i just enter a new purchase, and it cannot delete as well.

 

And it also cannot not reserve payment if i able thst function in sercurity bar.

Nansco_08's avatar
Nansco_08
Trusted User
3 years ago

Is there an error message when you try to delete?

  • yu9's avatar
    yu9
    3 years ago

    No error message, the delete bottom is gery, so I cannot Click on it.

     

    • Nansco_08's avatar
      Nansco_08
      Trusted User
      3 years ago

      Oh I see. Is the user log on you using an administrator account?

       

      Administrators can set previledges for its users. I might not have permission to delete that's why it is greyed out.

       

      You will need the administrator to change your user settings to give you permision.

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