Forum Discussion

Daisy2021's avatar
2 years ago

Unable to export reports to Excel

Hi All,   For some reason, I am unable to export reports to excel. It was working fine until late January, but hasn't been working now. I have uninstalled and re-installed MYOB, we are on Office 36...
  • Melisa_D's avatar
    2 years ago

    Hi Daisy2021

     

    Thanks for your post. I can see that you're experiencing an Microsoft.Office.Interop.Excel._Application error. 

    Generally this error means that when a program such as AccountRight asks which version of Excel is installed, the wrong version is being reported back, causing a communication problem and errors between the programs.

     

    This can happen when different versions of Office/Excel may have been previously installed on the computer, and components/values are left behind. This type of error can be fixed by one one of the following:

    Please do let us know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.