Forum Discussion

Viz19's avatar
Viz19
Experienced Cover User
4 years ago

Unable to print payment receipt

I am unable to see receipts or print receipts  for payments I have just entered. I had a similar issue a few months ago & MYOB Tech solved issue.  Can you assist again. 
  • Yanike_S's avatar
    Yanike_S
    4 years ago

    Hi Viz19 

     

    I am sorry to hear you have this issue again.

     

    What are the last 4 digits of your serial number and the company file ID (Help>>About AccountRight)? If your file is online, we can try to run a script over your file that usually resolves this.

Viz19's avatar
Viz19
Experienced Cover User

issue resolved

Viz19's avatar
Viz19
Experienced Cover User
4 years ago

Hi,

 

I seem to be experiencing the same issue again, unable to print receipt. 

 

Could you please run a script again;  last 4 digits of serial # 6919 Company File #1

 

Thanks. 

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