Forum Discussion

TheRob's avatar
TheRob
Experienced User
3 years ago

Window opens off screen to the right

For some unknown reason I often find that when I try to open a window (it can happen from anywhere, instead of opening in the visible area, the window opens off-screen to the right. When it happens t...
  • SamaraM's avatar
    SamaraM
    2 years ago

    Hi TheRob 

     

    Thanks for checking that. I've had another look at the AccountRight settings and there is a preference that may be causing it to open windows like this.

     

    Can you go to; Setup > Preferences > Windows > and see if Save Windows Sizes and Locations is ticked. If that is the case then untick it then save and completely close the program down. Reopen AccountRight and it should be correctly putting the window in the centre of the page.

     

    Let me know how you get on and if the above resolved the issue. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.