ARL 2020 - Payslips YTD entitlements accruals dont agree with MYOB entitlements cards

 I noticed that around the time I did the latest update, staff have been reporting payslip problems.

For staff with RDO and Long service leave, the payslip does not match their report in MYOB.

It as if their RDO;s and LSL have been reset to zero and then started accruing again.

Loosing 329 hours is no joke. 5 staff affected that I can see so far.

My theory is that the first lot of LSL was not accrued (many staff qualify for portable leave schemes) and so I did VOID Payruns last year to record the 329 hours (yes, that is still visible in MYOB). The VOID Payslips fo r329 hours happily showed up on staff payslips for at least 3 months before suddenly disappearing. in March 2020. In MArch 2020, I also updated MYOB and... I started LSL accruals for those staff so they could work towards their next lot of LSL (and to put accruals on the balance sheet). This had the affect of wiping the 329 hours accruals on thier payslips (but not in MYOB cards) and only showing LSL accrued over the last few weeks..

So , on the 04/03/2020, all the staff were showing their 329 hrs accrued LSL from VOID pays, and on the 11/03/2020 the 329 hrs had disappeared but the LSL's were now accruing on a weekly basis as I had switched on the weekly accruals.

My questions are:

1. Why do the payslips not show all of the LSL accrued, like it does in the entitlements reports in MYOB
2. Should I just stop the new LSL accruals so that at least the 329 hours show up on the payslip ( and then maybe do a yearly adjustment VOID transaction for all staff for new LSL accruals)
3. Is it wise to mix up the new LSL accrual with the old for QLD law which is quite stringent. Should I do do 2 separate accruals to keep better track?

Please advise. I will need to prviate message payslips and entitlement reports if you want more detail..or go to team viewer with MYOB support.