ATO - STP reporting contract cessation
I have submitted 2 x employee terminations to the ATO.
In MYOB, STP reporting screen, they are now appearing across multiple years (not just the current tax year)
Please advise.
Forum Discussion
Hi finance1833,
Have you checked if the termination dates in MYOB are correctly aligned with the respective financial years? This might help clarify why they're appearing across multiple years. If the details are incorrect, you will need to remove the termination by clicking on Undo in the STP reporting center under the Employee Terminations tab. After undoing, re-enter the correct termination details and submit again.
Cheers,
Princess
Hi,
I have followed advice above.
This does not work.
Termination dates are correctly aligned.
I have submitted 2 x employee terminations to the ATO. In MYOB, STP reporting screen, they are now appearing across multiple years (not just the current tax year) Please advise.
Hey there finance1833,
Since you're still experiencing issues after trying the workaround we provided, no worries! You can get in touch with our support team directly via our virtual assistant MOCA, or submit a support case via My Account.
Best regards,
Doreen
Hi Doreen,
The link to submit a support case does not work.
Please provide working link.
As this is a matter concerning ATO reporting it is extremely important that it is resolved.
Hi finance1833,
My apologies, you can raise a support ticket through My Account by visiting https://myaccount.myob.com/.
Regards,
Earl
