ATO error code: CMN.ATO.PAYEVNTEMP.000389
Hi, I received this error whilst attempting to file the 2021-2022 EOFY Finalisation Report for 49 employees. The error relates to one employee who was terminated in July 21. The ATO website states t...
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Hi
I have just processed my first payroll for 2022/2023 and one of the pays has created an issue.
The employee has $20 deducted from his pay as a salary sacrifice and this has presented no issues in the past. The SS has been processed exactly as per the attached notes. https://help.myob.com/wiki/display/ar/Set+up+salary+sacrifice+superannuation
When I go to record the pay I receive ATO error saying the report may be rejected and gives the following error code: CMN.ATO.PAYVTERMP.000389
After spending 1 hour on the phone with a MYOB "Specialist" he basically said he couldn't anything more and would be finishing the call as he had a lot of calls waiting. I asked to be put through to a Manager - guess what - I got cut off!!!
Anyway does anyone else have this issue?
Many thanks
Rose
