Forum Discussion

MML-NZ's avatar
MML-NZ
Contributing User
2 years ago

Birth Date for new Employee

I am adding a new employee and when I enter his birth date, it defaults to the current date.  This has not happened previously.  The birth dates for existing employees is correct.
Birth Date
  • Shella_A's avatar
    Shella_A
    2 years ago

    Hi MML-NZ,

     

    Thanks for the response.

     

    We appreciate your effort in providing the screenshot and we really thank you for that. Based on it, may you please try to put in the birthdate of your employee manually using this date format (mm/dd/yy). This will let you put in the birthdate of your employee correctly. Let’s say for example, the birthdate of your employee is 25th of December this year, then will suggest putting in 12/25/23 manually.

     

    Do let us know how it goes. 

     

     

    Cheers,

    Shella

Shella_A's avatar
Shella_A
MYOB Staff

Hi MML-NZ,

 

Thank you for your post.

 

In selecting the birthdate of your employee, please make sure to always use the date option at the dropdown arrow so that it will record properly. If you are already done with doing this, we recommend refreshing or restarting before adding your employee and fill the birth date again. This help article adding an employee will guide you along the process.

 

Do let us know how it goes.

 

 

 

Cheers,

Shella

MML-NZ's avatar
MML-NZ
Contributing User
2 years ago

I use the NZ edition of MYOB Payroll which does not have a drop down box for birth date.  I type in the birth date but when I hit enter, it defaults to the current date. 

  • Shella_A's avatar
    Shella_A
    MYOB Staff
    2 years ago

    Hi MML-NZ,

     

    Thanks for the response.

     

    We appreciate your effort in providing the screenshot and we really thank you for that. Based on it, may you please try to put in the birthdate of your employee manually using this date format (mm/dd/yy). This will let you put in the birthdate of your employee correctly. Let’s say for example, the birthdate of your employee is 25th of December this year, then will suggest putting in 12/25/23 manually.

     

    Do let us know how it goes. 

     

     

    Cheers,

    Shella

    • MML-NZ's avatar
      MML-NZ
      Contributing User
      2 years ago

      Yes!  Thank you, that has worked.  It did not like me entering YYYY, only YY.  Appreciate the help.

      • Shella_A's avatar
        Shella_A
        MYOB Staff
        2 years ago

        Hi MML-NZ,

         

        Thanks for the response.

         

        We’re glad to know that the issue has been fixed. Please be informed that we will be closing the thread now. Feel free to create a post again if further assistance is needed and we will be happy to assist. 

         

         

        Cheers,

        Shella

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.