Has anyone had the issue of many VERY OLD employee files being flagged while updating to STP2, with an error stating DATE OF BIRTH REQUIRED ? Staff left 15-20 years ago and I dont have any paperwork for them. How is this being handled ?
Hi Kerrie_S
Thanks for your post.
If those employees already left the business for a very long time ago and you no longer have their records with you, to correct the situation, you can set the card file to Inactive then set the Employment basis to "Other" and it should prevent the error.
Please let me know if you need further assistance.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Best regards,
Doreen
I changed the Employment Basis on the Personal details" tab to OTHER and the error no longer appears. THANK YOU.
