Forum Discussion

Experienced User

3 years ago

Bounded super from myob clearing house

Hi there, Is the only way to reverse and repay a bounced super amt using Myob Clearing house, to 'reverse' the super payment in 'manage super payments', then reprocessed payments not bounced via pay...

Sam_R
3 years ago
Hi KerryDe,

That's exactly right!

I will also leave a step-by-step help article below for you to refer to which guides you through this process:

Reversing and reprocessing superannuation payments

Do reach out if I can assist any further.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

KerryDe

Experienced User

Hi Sam, thanks for confirming.

I will have to reverse 4 large lump sum payments. Before I do this, can you confirm, that when i reverse via PaySuper, will these amts then re-populate in the PaySuper window (if the date range is correct)? and two, when i process the accepted contributions via payroll liabilities, will this then remove these from the PaySuper window for those accepted payments? I realise I WANT to see the bounced payments in the PaySuper window so that i can re-process as normal and payments debit our bank account. I just want to know what I can expect to see in the PaySuper window regarding the original accepted payments that i need to show as paid. Thanks

Sam_R

Former Staff

3 years ago

Hi KerryDe,

That's exactly right!

I will also leave a step-by-step help article below for you to refer to which guides you through this process: