Forum Discussion

Lainie's avatar
Lainie
Contributing Cover User
2 years ago

Can't access an employee file

Hi,   I can't access one of my employee cards. When I try to open it I keep getting a message saying something's gone wrong and AccountRight needs to close.   If someone could assist that would b...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi lainie,

     

    Thank you so much for your response.

     

    I appreciate you confirming your account information.

     

    I've run the fix script on your company files. You may try accessing the employee card file now.

     

    Please let me know how you go about this.

     

    Cheers,

    Princess