Forum Discussion

KAAccounts's avatar
KAAccounts
Experienced User
2 years ago

Can't Access Employee Card

Hi,

 

Like lots of other users I cant access several of my employee cards. When I try to open one I keep getting a message saying something's gone wrong and AccountRite needs to close.

 

This was fixed in November 22 but has occurred again when we upgraded MYOB.

 

The last 4 digits of our serial number is 2042.

Company File ID is 1.

 

Please help!  

 

Thanks

  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi KAAccounts 

     

    I've arranged for the necessary script to be run over that company file for you. Do ensure that you close down and reopen the company file before attempting to open that card.

    Let us know how you get on and if you require further assistance.

  • Steven_M's avatar
    Steven_M
    Former Staff
    2 years ago

    Hi KAAccounts 

     

    I've arranged for the necessary script to be run over that company file for you. Do ensure that you close down and reopen the company file before attempting to open that card.

    Let us know how you get on and if you require further assistance.

    • KAAccounts's avatar
      KAAccounts
      Experienced User
      2 years ago

      Thank you so much Steven, it's working perfectly now. 

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