Forum Discussion

LJZ's avatar
LJZ
Experienced User
5 months ago

Can't open employee card file

Hi MYOB Community,   I have one employee card file that I am unable to open, with the error message displaying "Something's gone wrong and AccountRight needs to close. We're really sorry. Errors li...
  • Doreen_P's avatar
    Doreen_P
    5 months ago

    Hi there LJZ

     

    Great news! I've managed to run a fix on your company file, so you should be good to go with opening your employee card file now. If you encounter any more bumps along the way, just give us a shout.

     

    Best regards,

    Doreen

Adam2024's avatar
Adam2024
3 months ago

I've also got this issue can someone help to fix this.

Thanks

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi Adam2024

    We have an online script that can be arranged on the backend to fix this issue. To proceed, please contact our support team for further assistance. The best ways to reach our support team are through live chat via our virtual assistant MOCA or by raising a support ticket through myaccount.myob.com.

    Regards,
    Earl

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