Forum Discussion

maz1's avatar
maz1
Experienced User
12 months ago

Changing bank details for Super payments

We have advised MYOB via their Change Details form of a new bank account for super payments to be made approx 2 weeks ago.  How do I know that this has been acted on and has been changed?

I don't want to make a super payment only to have it fail due to incorrect bank details.

  • Doreen_P's avatar
    Doreen_P
    11 months ago

    Hi, maz1

     

    We were able to resolve the concern through private messages. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

     

    Best regards,

    Doreen

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    12 months ago

    Hi maz1,

     

    Thank you for your post.

     

    To ensure this has been processed and updated correctly, we'll need a few details from you. We'll be reaching out to you via private message shortly to gather the necessary information and confirm the changes. Please keep an eye on your Community forum inbox, and we'll continue to address your concern through that channel.

     

    Cheers,

    Princess

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    11 months ago

    Hi, maz1

     

    We were able to resolve the concern through private messages. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

     

    Best regards,

    Doreen

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