Forum Discussion

Gio7's avatar
2 years ago

Decimals on Payslips

HI There,

 

I am trying to customise our payslips. when doing a new payslip away from the default the decimal places in $ symbol go beyond 2 decimal points, and the $ symbol is removed. As this can work in the default template can i please have help with how to make it work in the customised payslip please. 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi Gio7 

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

     

    This is a known issue and has been escalated to our developers. There's no timeframe for when the fix will be available, but rest assured that this will be looked at as a priority. I have passed this on to the relevant team. Your understanding is really appreciated.

     

    Cheers,

    Princess

    • Gio7's avatar
      Gio7

      Hi There,

       

      thank you for your reply. I can see that others have had the same issue for many years. I have managed to reduce the number of decimal points by using parts of the default template and adapting it. This also tells me that the system can reduce the number of decimals points as the default template has the capability to do so, to some degree.

       

      Thanks again. 

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator

        Hi Gio7,

         

        Thank you for your patience and for the information. Thank you as well for doing some troubleshooting steps to somehow fix the issue. We're going to update you once it's fixed permanently. If you have any concerns, feel free to post in our Community Forum.

         

         

        Please let me know if you need further help.

         

        Kind regards,

        Sai