Forum Discussion

Lindsayp's avatar
Lindsayp
Contributing User
2 years ago

Employee card crashing my system

Hi I have an employee card which is crashing my system whenever I open it - which I need to do to input pay rate increases!. I have had this error before and I know MYOB needs to run a script to fix it. I have been on hold for 50 mins so far so am hoping the forum can help me with this as I can't seem to get through to MYOB 

thank you

  • Hi Lindsayp 

     

    I appreciate you taking time to post your concern in our Community Forum. I am more than happy to take a look and assist you with resolving this.

     

    Kindly log out and log in again to your AccountRight file. I successfully run a script over your company file. You should be able to access your employee cards now. Kindly log out and log in again to your AccountRight file.

     

     

    Are we able to solved your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply on this post and we are more than happy to assist.

     

    Cheers,

    Princess

     

     

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi Lindsayp 

     

    I appreciate you taking time to post your concern in our Community Forum. I am more than happy to take a look and assist you with resolving this.

     

    Kindly log out and log in again to your AccountRight file. I successfully run a script over your company file. You should be able to access your employee cards now. Kindly log out and log in again to your AccountRight file.

     

     

    Are we able to solved your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply on this post and we are more than happy to assist.

     

    Cheers,

    Princess