Forum Discussion

HoneySandra's avatar
HoneySandra
Experienced Cover User
2 years ago

Employee returning after 3 years

Hi,

What is best practice for when re-employment of an old employee happens. Should I set up a new card or re-activate the old card. 

 

They are returning after 3 years, and I don't want payroll to show they have been employed continuously. I can make notes of course but could there be any other issues I haven't considered, if anyone has experience in this.

 

Thank you.

  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi HoneySandra, 

     

    Thanks for your post. You can reinstate an ex-employee by reusing their employee card. Information on how to do this is available on our Help Article Reinstating an employee. 

     

    Do let us know if you have any further questions. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi HoneySandra, 

     

    Thanks for your post. You can reinstate an ex-employee by reusing their employee card. Information on how to do this is available on our Help Article Reinstating an employee. 

     

    Do let us know if you have any further questions. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

    • TonyLaser3D's avatar
      TonyLaser3D
      Cover User
      2 years ago

      Hi there,

       

      Is it ok to create a new card for a returning employee during the financial year?

       

      Does this means there will be 2 separate summary of payments report for the 2 separate employment periods? 

       

      Also, when an employee has been terminated, do we have to wait until the end of the financial year before you do the "add termination" reporting?  Can we do this as you go during the financial year?

       

      Thanks for your help.

    • TonyLaser3D's avatar
      TonyLaser3D
      Cover User
      2 years ago

      Hi Melisa,

       

      I have a quick question.

       

      Is it ok to create a new card for a returning employee during the financial year?

       

      Does this means there will be 2 separate summary of payments report for the 2 separate employment periods? 

       

      Also, when an employee has been terminated, do we have to wait until the end of the financial year before you do the "add termination" reporting?  Can we do this as you go during the financial year?

       

      Thanks for your help.

    • HoneySandra's avatar
      HoneySandra
      Experienced Cover User
      2 years ago

      The problem with re-instating an old card is that you can't use the Employee self on-boarding function. Many employees move house, change bank accounts, email addresses and Super funds. There is no function to send an old employee the form asking them to change any old details and uploading to their newly re-instated card. We have to re-enter manually and check everything again.

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