Forum Discussion

Bensherman's avatar
3 years ago

Entitlement Balance Detail Report Not Matching With MYOB Card

To Whom It May Concern,   May I please have access to use the Private Message function as I have encountered a similar situation with regards to the entitlement balance report not matching against ...
  • Yanike_S's avatar
    3 years ago

    Hi Bensherman and Amy6 

     

    Thanks for your post. 

     

    When a termination date is entered on an employee card, all the leave entitlements in card Pay History will be deleted (you are prompted with an alert when entering a termination date). But the leave accrual history is still retained in the reports as the pays are still saved in the file.  If you decide to reinstate the card and remove the termination date > Pay History doesn't pull up the leave accrual figures back. Hence Entitlement balance detail report issue throws a difference. 

     

    If this is what happened, could you please send me a Private Message with the following information:

    • The employee's name
    • The date of termination
    • The date of reinstatement
    • Serial number

    Name the type of leave you need corrected. e.g do they have long service leave? if so please let me know if this needs correcting too, as standard we just correct the personal leave and annual leave.

     

    Solved by sending the file in for Datafile Repair.