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ljordaan's avatar
ljordaan
Contributing User
5 years ago

Entitlement Balance Report not matching card file

We are using AccountRight 2019.4   I recently noticed that one of our employees AL balance on the Entitlement Balance Summary report does not match the card file.    As per the Card Information -...
  • ljordaan's avatar
    ljordaan
    5 years ago

    Hi Haydes,

     
    Thank you so much for your email.
     
    I will try this out and see how it goes.
     
    The employee has not left the firm and have been reinstated. Things changed since someone in our organisation with a similar surname resigned and from that point I noticed the anomalies.
     
    I will keep you updated