Forum Discussion

JYKS's avatar
JYKS
Contributing Cover User
11 months ago

Entitlement balance summary doesn't match to Entitlement details report for SL

Hi MYOB Consultant,   I couldn't find a solution from previous postings. I have made a payroll adjustment via myob for a staff who transferred from 76 hrs to 60.8 hrs per FN . All the entitlement ...
  • Earl_HD's avatar
    Earl_HD
    11 months ago

    Hi jaybee, and JYKS,

    Thank you so much for your post and my apologies for the late response. 

    If there's a variance between the Hours from Pays and Card Balance in the Entitlement Balance Detail report, this support note provides guidance to address and resolve that situation effectively:  Resolving a difference in Entitlement Balance reports (Australia only)

    Please do let me know how you go on this.
    Regards,
    Earl

Jaybee's avatar
Jaybee
Experienced Cover User
11 months ago

I have the same problem.  Did you get this resolved?

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    11 months ago

    Hi jaybee, and JYKS,

    Thank you so much for your post and my apologies for the late response. 

    If there's a variance between the Hours from Pays and Card Balance in the Entitlement Balance Detail report, this support note provides guidance to address and resolve that situation effectively:  Resolving a difference in Entitlement Balance reports (Australia only)

    Please do let me know how you go on this.
    Regards,
    Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.