Forum Discussion

JYKS's avatar
JYKS
Contributing Cover User
12 months ago

Entitlement balance summary doesn't match to Entitlement details report for SL

Hi MYOB Consultant,   I couldn't find a solution from previous postings. I have made a payroll adjustment via myob for a staff who transferred from 76 hrs to 60.8 hrs per FN . All the entitlement ...
  • Earl_HD's avatar
    Earl_HD
    12 months ago

    Hi jaybee, and JYKS,

    Thank you so much for your post and my apologies for the late response. 

    If there's a variance between the Hours from Pays and Card Balance in the Entitlement Balance Detail report, this support note provides guidance to address and resolve that situation effectively:  Resolving a difference in Entitlement Balance reports (Australia only)

    Please do let me know how you go on this.
    Regards,
    Earl

Jaybee's avatar
Jaybee
Experienced Cover User
12 months ago

I have the same problem.  Did you get this resolved?

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    12 months ago

    Hi jaybee, and JYKS,

    Thank you so much for your post and my apologies for the late response. 

    If there's a variance between the Hours from Pays and Card Balance in the Entitlement Balance Detail report, this support note provides guidance to address and resolve that situation effectively:  Resolving a difference in Entitlement Balance reports (Australia only)

    Please do let me know how you go on this.
    Regards,
    Earl

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