Forum Discussion

lois's avatar
lois
Experienced Cover User
2 years ago

Entitlements Taken not showing on reports

Entitlement report for an employee does not show, any Annual Leave taken, but I can see on his Pay Advices he has taken and been Holiday Pay.   I have done an Adjustment on 12.9.23 as a negative nu...
  • Cloud_Mind's avatar
    Cloud_Mind
    2 years ago

    Hi lois 

     

    Hope some of the below is helpful in some way.   

     

    The alert you are getting, "Adjust", has already been used in Chq No"  - is just notifying you that you have used the word "Adjust" in a prior transaction under the reference field, like a duplicate.   However, you could have used "Adjust" on other prior transactions in the past as well.  It was more designed for businesses that used cheque numbers.

     

    To check if you have posted the adjustment, can you search by the Employee Card under Find Transactions?

     

    Also, when running the report, make the start date the start of FY i.e. 1/07/2023

     

    Let us know if you still have issues. 

     

Cloud_Mind's avatar
Cloud_Mind
Ultimate Partner
2 years ago

Hi lois 

 

Hope some of the below is helpful in some way.   

 

The alert you are getting, "Adjust", has already been used in Chq No"  - is just notifying you that you have used the word "Adjust" in a prior transaction under the reference field, like a duplicate.   However, you could have used "Adjust" on other prior transactions in the past as well.  It was more designed for businesses that used cheque numbers.

 

To check if you have posted the adjustment, can you search by the Employee Card under Find Transactions?

 

Also, when running the report, make the start date the start of FY i.e. 1/07/2023

 

Let us know if you still have issues. 

 

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