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Clev2015's avatar
Clev2015
Cover User
2 years ago

EOFY 2023 Finalisation Something went wrong. Please try again or refresh the browser.

Hi I am processing the EOFY Finalisation for FY2023 and all of our employees (110+), except for three, have been finalised with no problem.   I have 3 employees that I can't finalise because this ...
  • Clev2015's avatar
    Clev2015
    2 years ago

    Hi Doreen

     

    Thank you for your reply.

     

    I have solved the issue.  The non grossed up value of the RFBA Section 57A was under the $2,000 threshold so is not reportable.  When I finalised the 3 employees with nothing in Section 57A, their pays were finalised with no issue.

Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi Clev2015 

 

Thanks for your post.

 

Kindly try to finalise 1 employee at a time and let me know how it goes. If the issue still persists, please attach the diagnostic log to your next reply so I can investigate it further. Please refer to this link for further steps on how to get the diagnostic log.

 

Best regards,

Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi MelWelch 

 

Thanks for your post and Welcome to MYOB Community Forum.

 

As mentioned above, could you please try to finalise 1 employee at a time. And if it still doesn't work, kindly get the diagnostic log from your desktop. To get it, please refer to think link.

 

Best regards,

Doreen

  • Clev2015's avatar
    Clev2015
    Cover User
    2 years ago

    Hi Doreen

     

    Thank you for your reply.

     

    I have solved the issue.  The non grossed up value of the RFBA Section 57A was under the $2,000 threshold so is not reportable.  When I finalised the 3 employees with nothing in Section 57A, their pays were finalised with no issue.

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      2 years ago

      Hi Clev2015 

       

      Thank you for letting us know. It's great to hear that you had this resolved. Please don't hesitate to post again if you need help in the future.

       

      Cheers,

      Princess

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