Forum Discussion

IanJE's avatar
IanJE
Experienced Cover User
4 years ago

EOFY Payroll

The EOFY payroll figures were all correct and ready to finalise when MYOB crashed (for the second time today). When I returned to the Payroll Reporting Centre, the EOFY figures had changed and are no...
  • GTA's avatar
    GTA
    4 years ago

    I was advised by MYOB support to run a $0.00 pay run for all employees and lodge the STP report with the ATO.  Once the ATO has accepted the $0.00 report apparently all of the figures will refresh and it should be correct.

    Try the above - it fixed my issues

GTA's avatar
GTA
Contributing Cover User

I was advised by MYOB support to run a $0.00 pay run for all employees and lodge the STP report with the ATO.  Once the ATO has accepted the $0.00 report apparently all of the figures will refresh and it should be correct.

Try the above - it fixed my issues

IanJE's avatar
IanJE
Experienced Cover User
4 years ago

That worked! Thank you GTA!

 

I'll add that to the list of bizarre bugs that the MYOB programmers seem unable to fix. (I now recall that the problem existed a year ago - and it's still not fixed!!)

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.