EOY Payroll not balancing to ATO.
- 5 years ago
Hello Chris_Hartigan
In trying to narrow down why you are experiencing this imbalance, I would first suggest following the same steps outlined to Jane.
As you have indicated, your MYOB reports reconcile (Payroll Activity and Payroll Register summaries). Generally, when these reports are correct but YTD reports don't match, it suggests that the problem lies within incorrectly assigned ATO reporting categories or PAYG witholding errors. I understand that you believe these to be correctly attributed, as your other employees are reconciling accurately. However, please double check, as something could have been changed by accident during the year, resulting in a discrepancy down the line.
Then, if you haven't already, try a $0 pay for your terminated employee (instructions here). You will need to change their status to active in the system, run the $0 pay, and change to inactive again. This could fix what may be a fluke somewhere that we can't identify.
If things still don't reconcile, could you please attach some screenshots of your reports: Payroll Activity, Payroll Register, and YTD Verification Report. This will shed some light on your issue and assist me in further investigation.