ETP amounts not showing in STP report
Hi, I just noticed that ETP Taxable and ETP Tax amounts for one employee are not showing in their STP report. This employee has been terminated prior us moving to MYOB, so once we have transitioned ...
Forum Discussion
Hi FrancescoB
The usual reason these pay items might not appear is if the ATO reporting category used for ETP Taxable and ETP Tax amounts isn't set correctly. Double-check that these are aligned properly in MYOB. If you've recently changed the ATO reporting category, it's essential to send an update and then check the payroll reports again. You can also check the link here for more info. Hope this helps get things sorted! Let me know if there's anything else you need assistance with.
Best regards,
Doreen
Hi Doreen,
Thanks for your help. I was hoping that would be the solution but I think I have set up the categories correctly, as per MYOB guides about ETPs. I have attached the screenshots in case I am missing something. I have sent many updates, but still nothing. I have also tried to erase them from the employee's pay history, then send an update, then put them back there and re-send another update but nothing.
Thanks
I am also facing the same issue as you, FrancescoB and have sent a separate post with no resolution.
i am also having a problem with this issue?
I am having the same issue
