Forum Discussion

Aushotels's avatar
Aushotels
Experienced Cover User
16 days ago

File Error

I have an employee card frozen in a company file. The usual remedy is to 'run a script' over the file, could someone do that for me please?

 

Company file serial number ends in 9022

 

File ID is 17.

  • Princess_R's avatar
    Princess_R
    16 days ago

    Hi Aushotels,

     

    Thanks a bunch for sharing your account info! You're spot on—this issue can be fixed by running a script. I've already taken care of that for your company file. Just log out and log back in, and that should resolve the issue with your employee card.

     

    Cheers, 

    Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    16 days ago

    Hi Aushotels,

     

    Thanks a bunch for sharing your account info! You're spot on—this issue can be fixed by running a script. I've already taken care of that for your company file. Just log out and log back in, and that should resolve the issue with your employee card.

     

    Cheers, 

    Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.