Forum Discussion

CashKat's avatar
CashKat
Trusted Cover User
6 years ago

How do you make adjustments to a Finalisation when the year has been rolled over?

The file was rolled over so a new pay run could be done.   Finalisation has been done. Turns out there was an error and a reversed and relodge didn't happen and it's short filed the wages in the fi...
  • Maxine_BC's avatar
    Maxine_BC
    6 years ago

    Hey CashKat,

     

    Apologies if I have misunderstood, I am trying to rule out all possibilities for this error as usually you are able to do this even if the file is offline.

     

    Can you please send me a Private Message with the following details so I can look into this further for you:

    Note- Please provide these details from the backup you are using.

    • Serial Number:
    • Company File ID (Help> About MYOB AccountRight) :
    • Email address being used for STP reporting:
    • A screenshot of the error message you are seeing

    Talk soon.