Forum Discussion

nduro's avatar
nduro
Experienced User
6 days ago

If using MYOB to email, how is Payroll confidentially protected if it is sent from generic email, for replies etc?

Hi,

 

If we turn on Emails > Send Emails Using Account Right, how does that work for Payroll.

 

Normally I send Payroll Advice from my management email, which would also be the reply email if staff need to communicate.

 

But if we use MYOB to email, it says the reply email is one address only.

 

So what do employees see if Payroll Advice is emailed directed by MYOB not using Outlook?

 

Thanks

Nathan

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    6 days ago

    Hi there nduro,

     

    Once you enable the "Send Emails Using AccountRight" option for Payroll, the process changes slightly compared to using your management email directly. When you send Payroll Advice through MYOB using the "Send Emails Using AccountRight" feature, the emails are sent directly from the MYOB system rather than your personal management email. The emails are being delivered on your behalf using MYOB's email server and sent from the apps.myob.com domain. You can check this link for more information.

     

    Best regards,

    Doreen

    • nduro's avatar
      nduro
      Experienced User
      4 days ago

      Hi Doreen_P 

       

      Thanks. Understood. But what will our staff see as a sender email address? And if they replied to that email from myob where would it go?

       

      Thanks

       

      Nathan

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        4 days ago

        Hi nduro,

         

        The "from email address" that email receivers will see will be different from what they would see if the emails were sent from Outlook. The emails will have the characters @apps.myob.com. You can read through the frequently asked questions at this link to learn more about this.

         

        Feel free to post again if you need any other help.

         

        Thanks,

        Genreve

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