Forum Discussion

Debbie-KEAD's avatar
Debbie-KEAD
Experienced Cover User
2 years ago

Leave Entitlements - Accrued balance incorrect when entering payroll

I am finding that when I enter Leave hours against an employee, MYOB says that the leave balance is zero however in the Entitlement Reports, the values are shown and are correct.  If I look at the employee card, the leave entitlement balance reconciles to the Report.  It is just when entering the hours in the payrun, I get the 'yellow danger" icon and when I right click it shows zero entitlement available.  This is a new problem which has just came to light in February this year and seems to affect all employees.

 

Debbie Timmins

  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi Debbie-KEAD

     

    Thanks for the update. We're glad to hear you're able to look at the cause of the problem. You may need to adjust for those employees who used the Annual Leave Pay Wage Item.


    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi Debbie-KEAD

     

    Thanks for your post.

     

    You can check where the leave item was linked. Usually, the entitlement of wage items is incorrectly linked.

     

    The Help Article Payroll categories will provide you with more information and instructions to assist you with this.

     


    Please don't hesitate to post again if you need help in the future.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth
     

    • Debbie-KEAD's avatar
      Debbie-KEAD
      Experienced Cover User
      2 years ago

      I have looked at the payroll category for Annual Leave accrual.  I think this might be the cause of the problem.

       

      The linked wages account was changed to Unused Annual Leave to handle a termination and not set back to Annual Leave Pay.

       

      To correct this, can I amend the Leave Entitlement category to show the correct linked wages account (Annual Leave Pay).

      Do I need to adjust anything to correct transactions which may have been incorrectly handled?

       

      Thanks

      Debbie

      • Leneth_A's avatar
        Leneth_A
        Former Staff
        2 years ago

        Hi Debbie-KEAD

         

        Thanks for the update. We're glad to hear you're able to look at the cause of the problem. You may need to adjust for those employees who used the Annual Leave Pay Wage Item.


        Please let me know if you need further help.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

         

        Cheers,
        Leneth

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