Forum Discussion

Smugglermarine's avatar
Smugglermarine
Contributing User
2 years ago

MYOB Payroll Version 2023.1 The Confirmation Code is invalid

I upgraded last week to Version 2023.1 and succesfully entered the employee data and finalised the payroll and back up th data. This morning I logged into Payroll to do this week's payroll and these 2 messages pop up I am unable to enter any payroll data for this week

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Smugglermarine 

    Thank you so much for your post. I'd be glad to take a look at this for you, can you please send me a private message with the following information:

     * Serial number
     * Company name
     * Email Address and Full name

    Regards,
    Earl

    • Smugglermarine's avatar
      Smugglermarine
      Contributing User

      Hello Earl,

       

      Thanks very much for your response. Unfortunately the Private Message with the MYOB Community link isn't working. Are you able to help me via another method?

       

      Cheers,

      Smuggler Marine Ltd

      email: accounts@smuggler.co.nz