Hi EHAdmin,
Welcome to the Community Forum! It's great to have you join us.
I understand that your supervisor is having ongoing issues with the MYOB Team App, particularly with logging in and approving timesheets. This can indeed be frustrating. Since uninstalling and reinstalling the app didn't resolve the issue, the next step would be to try clearing the app cache. To do this, go to Settings >> Apps >> Select the app >> Storage >> Clear Cache. This should help refresh the app and potentially resolve any lingering issues.
If the problem persists, you may need to visit help sites like myob.com/support or myaccount.myob.com to find MOCA, our virtual assistant. Use MOCA for immediate queries and assistance. If MOCA can't help, you'll be automatically directed to our live chat team.
Cheers,
Princess