Forum Discussion

4 years ago

MYOB Team Timesheets

Hi, I am having a problems with MYOB Team - normaly when I log on I have a screen with timesheets that need approval. This is not happening today - I end up at a screen for leave managemnt. ...

Melisa_D
4 years ago
Hi TOM-B, TG_Rae,

Just wanted to update you on this. This has been raised with our product teams who are currently investigating, I've passed on your details to the teams. As soon as I get further updates I will update you.

Melisa_D

Former Staff

HI TG_Rae,

Thank you for your post. Can the employees please uninstall and reinstall the app, once reinstalled does it work ?

If it doesn't work, I've spoken to our teams and they have advised if you can create a new location as a test, add an employee. Once the employee has been added, can they see this in their app ?

Do let me know how you go.

Melisa_D

Former Staff

4 years ago

Hi TOM-B, TG_Rae,

Just wanted to update you on this. This has been raised with our product teams who are currently investigating, I've passed on your details to the teams. As soon as I get further updates I will update you.

TOM-B
4 years ago
Cheers Melisa,

Problem has been resolved.
- Melisa_D
  Former Staff
  4 years ago
  Hi TOM-B, TG_Rae,
  
  Thank you for the update, glad to hear that it has now been resolved.
  
  Feel free to come back to the Community Forum if you have anymore questions, we are more than happy to assist.
TG_Rae
Experienced Cover User
4 years ago
Hi Melisa,
Thank you, I got the guys to uninstall and reinstall and it is working now, one employee had no issues at all.

Cheers
Raelene