Forum Discussion

myobusergc's avatar
myobusergc
Contributing User
6 months ago

MYOB TEAMS KIOSK - constant errors (really needs to be fixed by MYOB)

Why does MYOB Teams KIOSK APP constantly have errors - it works for a few days then stops.... MYOB really needs to either invest some time & money into updating and fixing the KIOSK App or just get rid off it completly & do not offer it to consumers... They should have never offered MYOB Teams KIOSK App to their consumers until they fully tested the APP to make sure it is working correctly.

I have been using it for over 6months now & forever issues. Some days it works some days it doesn't. Always getting different errors such as :
- Employee section empty (not showing employees)
- A problem occured, please try again
- Error, no business found on your account

 

MYOB need to fix MYOB KIOSK  ASAP!! or discontinue it.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    6 months ago

    Hi @myobusergc,

    I'm truly sorry to hear about the ongoing issues you're experiencing with the MYOB Teams KIOSK App. In the meantime, I would suggest uninstalling and then reinstalling the MYOB Team app. You can also click here for more information.

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

    Best regards,

    Doreen

    • myobusergc's avatar
      myobusergc
      Contributing User
      6 months ago

      I already did this multiple times in the past but it still doesn't resolve the issue. The MYOB Teams KIOSK App has not been developed properly & needs to be either fixed or discontinued. You are offering a product that simply does NOT Work!!!

  • stevephillips's avatar
    stevephillips
    6 months ago

    Absolutely worst app I use. Constant issues at the front desk with staff time entries. Have to remove and reset regularly in our iPad. Infuriating!  

  • Benm1's avatar
    Benm1
    5 months ago

    I assume many people had the same issue this morning - Employee section blank.

    As I have mentioned multiple times to Myob support the issue related to Myob software Updates. Every times there is a update the team app to freeze until is updated not only in the the desktop version but also the online version - app.myob.com.

    I had the same issue this morning and once i updated the online version the team app started to work agin.

    Myob has to fix this ASAP.

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