Negative Super not shown in Pay Liabilites
I am trying to match the negative Super due to reversal of pays to fix an issue, however, the negatives do not appear in Pay Liabilities, only in Pay Super. Can you let me know how to fix this? Wil...
Forum Discussion
Hi Sue1234,
You can definitely send us a screenshot of the issue. However, since your problem seems a bit complex and might need further look, it would be best to contact our support team directly. You can call them or use one of the various support options available here.
Additionally, I found this thread that might be similar to your query about handling super payments.
Cheers,
Princess
The thread is not the same as my issue.
I have pm you.
Looking forward to your reply:)
Hi Sue1234,
Thanks for sending the screenshot via private message. To answer your question, you can select both the negative and positive transaction from the Pay Super screen to offset the amount.
Cheers,
Princess
Thanks heaps. I will ask the Director to give it a try. So far 3 Support Teams said yes and One Support Team said no.
