Forum Discussion

AndrewKLR's avatar
AndrewKLR
Contributing User
2 years ago

No card files accessible in 2023.4

I upgraded my AccountRight company files for two businesses yesterday to 2023.4 after being prompted by MYOB popups. Now none of the Cards will open - Customer, Supplier, Employee, etc. I have to run...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator

Hi AndrewKLR 

 

Thank you for the post. I'm happy to assist you with this. Please send me a Private Message containing the following:

 

  • Serial number
  • Business name
  • Company File ID (Help>>About MYOB AccountRight)

 

Please let me know if you need further help.

 

Kind regards,

Sai

AndrewKLR's avatar
AndrewKLR
Contributing User
2 years ago

Hi Sai I am trying to but hovering over your name or avatar is not bringing up any popup to send a pm

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi AndrewKLR 

     

    Thank you for the patience. I've granted you an access to our private message. Kindly send the details needed.

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

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