Forum Discussion

EHAM's avatar
EHAM
Contributing Cover User
4 years ago

Pay history for last year entered incorrectly

Arghh! I entered pay history incorrectly for an employee, and now it is a new payroll year I can't seem to change it. How can I make changes so the EOFY Verification Report is correct? (We changed providers part way through the year)

  • Tracey_H's avatar
    Tracey_H
    4 years ago

    Hi EHAM 

     

    Thanks for your post. You can restore a backup locally and make the changes to the pay history so that you can finalise STP. This help article, Restore a backup, has full instructions. Just make sure you restore locally not online and I'd make a back up of your online file just to be on the safe side.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    4 years ago

    Hi EHAM 

     

    Thanks for your post. You can restore a backup locally and make the changes to the pay history so that you can finalise STP. This help article, Restore a backup, has full instructions. Just make sure you restore locally not online and I'd make a back up of your online file just to be on the safe side.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • EHAM's avatar
      EHAM
      Contributing Cover User
      4 years ago

      That was my next thought, unfortunately my backup is a couple of months old, doh!

       

      Quick question, as my backup is a few months old, I will have to reenter the pays to the end of the year which is fine. I have already finalised the STP for all the other staff on my current online version - can I finalise the STP for this staff member separately (one the local version), or would you suggest I reenter all the pays for all staff and finalise the STP on one version?

       

      Thanks for the tip about restoring locally.

       

      Regards

      Emma.

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        4 years ago

        EHAM 

         

        Hi Emma

         

        We do have a backup retrieval service, there is a fee for this but I'll give you the link just in case you're interested: Backup Retrieval

         

        You can finalise that employee separately, it's the same company file with the same connection details to the ATO.

         

        Please let me know if you need further help with this.

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