Forum Discussion

HelpMePls's avatar
4 years ago

Pay Roll Report Issue

Hello.  I am having a little trouble with payroll reports. 2 employees are not showing on the reports and 6 of the employees times are doubling. I am very new at this system so it might just be som...
  • Tracey_H's avatar
    Tracey_H
    4 years ago

    Hi HelpMePls 

     

    Thanks for that information. Are you using timesheets? That would explain why 6 employees are doubling, if you have hours entered in their employee card>>Standard pay and use timesheets the Process payroll window will prefill both the timesheet and standard hours creating a double up.

     

    For missing employees check that they are paid on the same frequency as other employees and they have timesheets in that pay period.

     

    These help articles have detailed information to help with this:

    Timesheets

    Employee payroll information

    Processing your payroll

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.