Forum Discussion

LPPM's avatar
LPPM
Contributing User
2 years ago

Pay Superannuation - Valid Employee Membership Number

Hi,

I am trying to pay an ING Superannuation Fund employee super.

I have the correct USI and ABN and the employee has checked his Employee member number but still get the error message  .Pay Superannuation - Valid Employee Membership Number

 

Can someone confirm does the ING employee number start with INGD000000.

 

Help would be greatly appreciated.

  • LPPM's avatar
    LPPM
    2 years ago

    Hi Thank you for your response.

    I took the INGD off the member number and  used the 6 numbers and all worked.

     

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi LPPM, 

     

    Thanks for your post, can you please confirm the superfunds ABN and spin/usi number so I can check this for you. 

    • LPPM's avatar
      LPPM
      Contributing User
      2 years ago

      Hi Thank you for your response.

      I took the INGD off the member number and  used the 6 numbers and all worked.

       

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