Forum Discussion

2 years ago

Payroll options

Hi,

I am currently using Accountright Live, which in NZ does not have payroll. What are my options here? Do I add on the payroll, which is a separete system, or can I upgrade to Accountright Plus, assuming that has integrated payroll? Can someone confirm please, I get a bit confused because of the differences between the NZ and Aus options and want to be sure that I will get what I think I will get.

Thank you.

gavin12345
2 years ago
Hi Sapherz

Take care, MYOB sacked all of their experienced moderators in favor of outsourced moderators who rely on AI to answer questions - I'm sure this saved them a lot of money. And it's resulted in some interesting forum replies.

I think the response by Genreve_S is specific to AU users. You mentioned you were using NZ version, but not that you were in NZ. This may have caused 'confusion'.

To further add to the 'confusion' there is only one download for AccountRight. It will open as AU or NZ and as Basic, Standard, Plus or Premier depending on settings in your company file. So you will not see any difference until you change your company file. To change the Product from Standard to Plus, you use Help > Change Product. Note that this is a one-way change and you can only go up not down. If you have a Standard subscription, you might be able to change your Product in the company file to Plus, however when your file expires and needs confirmation (max 2 months), this will fail. So sort the subscription first.

Now about payroll in NZ, perhaps an experienced NZ user can elaborate, however my understanding is that NZ AR2023 users do not get a Payroll module, no matter what product they use. In NZ MYOB have a separate program for Payroll. You process payroll in that program and then export journals to your AR2023 file to reflect the payroll transactions.

Regards
Gavin

Genreve_S
MYOB Moderator
2 years ago
Hi Sapherz,

Thanks for reaching out.

If you are running an older version of AccountRight (example: AccountRight Standard) there won't be any options to have STP. If this is the case what I would suggest is to migrate to a newer version of AccountRight (either AccountRight Plus or AccountRight Premier) or have a separate subscription for your MYOB Business Payroll. The pricing could be checked on the website.

Let me know if you require any further assistance with this. I'm happy to assist.

Cheers,

Genreve
- Sapherz
  2 years ago
  Hi,
  Apparently I do require assistance. I can see no options in my.myob to upgrade to Accountright Plus. I tried to do the trial but it just downloads the Accountright I already have and nothing changes in it.
  - gavin12345
    Ultimate User
    2 years ago
    Hi Sapherz
    
    Take care, MYOB sacked all of their experienced moderators in favor of outsourced moderators who rely on AI to answer questions - I'm sure this saved them a lot of money. And it's resulted in some interesting forum replies.
    
    I think the response by Genreve_S is specific to AU users. You mentioned you were using NZ version, but not that you were in NZ. This may have caused 'confusion'.
    
    To further add to the 'confusion' there is only one download for AccountRight. It will open as AU or NZ and as Basic, Standard, Plus or Premier depending on settings in your company file. So you will not see any difference until you change your company file. To change the Product from Standard to Plus, you use Help > Change Product. Note that this is a one-way change and you can only go up not down. If you have a Standard subscription, you might be able to change your Product in the company file to Plus, however when your file expires and needs confirmation (max 2 months), this will fail. So sort the subscription first.
    
    Now about payroll in NZ, perhaps an experienced NZ user can elaborate, however my understanding is that NZ AR2023 users do not get a Payroll module, no matter what product they use. In NZ MYOB have a separate program for Payroll. You process payroll in that program and then export journals to your AR2023 file to reflect the payroll transactions.
    
    Regards
    Gavin