I've tried to process our first payroll of the new financial year several times today and the transactions won't save.
error message if i use the online version
Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: a7dffc26-9b70-4662-852c-f6274073e379.
error message if i use the online version
Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: a7dffc26-9b70-4662-852c-f6274073e379.
Hi Willmo1
Thank you so much for your post. I would recommend on clearing up your browser's Cache and History and try logging in from a different browser.
You can also clear the AccountRight cache in this help article.
if you're still having issues after clearing up your AccountRight cache, Please send me a private message with the following information and I'll be happy to take a look at this for you.|
* Serial number
* Company name
* Email Address and Full name
Regards,
Earl
